Home / Privacy and Cookies

What personal data we collect and why we collect it

Contact forms
We currently use Shopify Contact Forms on our website. If you submit your details through our contact form, your details and proof of form submission will be secured securely within the Shopify system. We use this system so our customers can reach us and we can contact them back. We will never automatically opt you in for marketing emails, phone calls or texts. 
Please note that Shopify will never use your personal information to independently market or advertise to you. All customer information is held with Eva's Energy and we will never sell your information. 

We do not currently use third party contact form applications. 

We use GDPR Legal Cookie app which is compliant with GDPR law. This app complies with the general regulations for the use of a cookie banner.
The app prevents the setting of cookies that you have not agreed to and prevents cookies and all javascripts that are used for tracking. It respects the privacy of the store visitor.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data
If you make a product enquiry, or request to download our brochure, your details will be securely stored for a maximum of 5 years or until you request for your details to be removed from our database.

What rights you have over your data
If you have made an enquiry with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
If you have made an enquiry with us in person, over the phone, via email, social media or by using our website contact forms, your information may be stored in our password protected software systems and every care will be taken to protect your information.

How we protect your data

We use secure passwords and take other security measures such as two factor authentication to protect the information we hold about you.

What data breach procedures we have in place
In the unlikely event of a data breach, we will inform you as soon as the breach is discovered.